Office of Risk Management and Compliance


Accident and Incident Management System (AIMS)


Introduction

The Accident and Incident Management System, is an online platform for the reporting of safety and health incidents on campus and the subsequent management of investigation reports and follow up actions.

The AIMS module in EHS 360 is an integrated system that allows for:

  1. Incidents, near-misses and unsafe acts/conditions to be reported centrally in the University
  2. Management of investigations and follow-up by respective departments-in-charge
  3. Tracking of corrective and preventive actions
  4. Monitoring of statistics and trends for identification of possible intervention and prevention programmes

Instructions

  1. All safety & health related accidents/incidents (within and outside campus) are required to be reported centrally to ORMC.
  2. To report an incident, select 'Launch AIMS' below.
  3. Near misses and safety concerns (unsafe conditions or unsafe acts) should also be reported to ORMC.
  4. A risk incident is any unplanned specific event (or set of circumstances) which has occurred and:
    1. a. has had, or could have had (“near miss”), a negative impact on NUS on various fronts (Financial, Human, Reputational, Legal, Business, etc.)
    2. b. could pose a threat to the University's mission and/or negatively affect NUS’ chance of meeting its intended goals
  5. Non-exhaustive examples of risk events include academic misconduct, substance abuse, athletic misconduct, public relations incidents, contractual disputes, corporate payment scams/fraud, vendors fraudulently paid, loss of key personal, key facilities/critical infrastructure failure, intellectual property theft, lawsuits, food poisoning, vandalism, non-compliance with NUS policies, etc. You may refer here for more details.
  6. The reporting person can be any person in the University, and need not be the Principal Investigator, Manager or Head of Department.
  7. All accidents/incidents, except fatalities, must be reported to ORMC within 24 hours. Risk incidents must be reported immediately upon becoming aware of it. For any cases involving fatality, please call Campus Emergency and Security at 6874 1616 immediately.
  8. Workplace Safety & Health (Incident Reporting) Amendment Regulations 2020 requires work-related accidents involving employees who are granted any amount of medical leave or light duties to be reported to MOM. Please notify ORMC on any update to the medical leave given for the incident reported via email ehs360@nus.edu.sg with the following details:
    1. a. Incident Reference number
    2. b. No. of medical leave given at 1st consultation
    3. c. Total medical leave given to date
  9. All reporting to regulators on safety & health incidents will be carried out by ORMC.
  10. For matters related to medical claims, please refer to the medical claims section below.

Tools

To report an incident, near-miss or safety concern or a risk incidents using your NUSNET account
We encourage named reporting in order for a more effective follow-up by the respective departments-in-charge.
To report a safety concern anonymously, click here . 		Launch AIMS
NUS Accident / Incident Reporting and Investigation Standard View standard
Quick Guide - Accident and Incident Investigation for Level 1 Incidents Quick Guide
User Guide for AIMS User Guide for Informants
User Guide for Investigators
User Guide for Approvers
User Guide Action Owners and Assignees
Communication Slides Update on AIMS launch


Medical Claims

For claim matters and questions on claims, please refer to the following procedures and contact the respective NUS departments-in-charge.

Type of Medical Claim NUS Department-in-charge Procedure
Staff medical claims related to work injuries
Office of Human Resources Procedure for Work Injury Compensation Claims
Student medical claims
University Health Centre Procedure for Student Insurance Claims


FAQs

Need help? Kindly refer to these frequently asked questions .

Support

If you encounter any technical issues or require assistance, please contact ehs360@nus.edu.sg . We will try our best to respond to you as soon as possible.

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