Office of Risk Management
and Compliance

Report and Manage Incidents

Accident and Incident Management System

Report safety and health incidents, near misses, unsafe acts or conditions, and risk incidents. AIMS supports investigation, follow-up, and prevention across NUS.

Who can make a report? Any person in the University. You do not need to be the Principal Investigator, Manager, or Head of Department.
Launch AIMSNamed reporting is encouraged. Log in with your NUS email address. Report an anonymous safety concernSubmit without providing your identity Get guidanceStandards, guides and FAQs

What AIMS enables

One place to report, manage and learn

AIMS is the central platform for reporting incidents and managing investigation reports and follow-up actions.

01Central reporting

Capture incidents, near misses, unsafe acts, and unsafe conditions across the University.

02Managed investigation

Enable departments-in-charge to investigate and coordinate follow-up.

03Action tracking

Track corrective and preventive actions through to completion.

04Trend monitoring

Identify patterns that can inform intervention and prevention programmes.

Reporting essentials

What to report and when

Named reporting is encouraged so departments-in-charge can follow up more effectively.

Report these events

  • Safety and health accidents or incidents involving NUS people, activities, premises, facilities, equipment, or operations, whether they occur on or outside campus.
  • Near misses and safety concerns arising from NUS activities or conditions under NUS control, including unsafe acts and unsafe conditions.
  • Risk incidents that affect, or could affect, NUS financially, operationally, legally, reputationally, or in relation to people, including events that could threaten the University's mission or its ability to meet intended goals.

Additional information

Understand the reporting requirements

Examples of risk incidents
Examples include academic, athletic, or other misconduct; substance abuse; public-relations incidents; contractual disputes; corporate payment scams or fraud; fraudulent vendor payments; loss of key personnel; failure of critical infrastructure; intellectual-property theft; lawsuits; food poisoning; vandalism; and non-compliance with NUS policies. See more information on risk incidents.
Medical leave or light-duty updates
For work-related accidents involving employees granted any medical leave or light duties, notify ORMC of updates at ehs360@nus.edu.sg. Include:
  • Incident reference number
  • Medical leave given at the first consultation
  • Total medical leave given to date
Reporting to regulators
ORMC will carry out all reporting to regulators for safety and health incidents.

Tools and resources

Guidance for every role

StandardAccident / Incident Reporting and Investigation Standard ChatbotIncident Notification Drafter ChatbotRoot Cause Adviser Quick guideLevel 1 Incident Investigation User guideFor informants User guideFor investigators User guideFor approvers User guideFor action owners and assignees HelpFrequently asked questions

Medical claims

Find the correct claims procedure

For claim matters and questions, contact the respective NUS department-in-charge.

Type of claimDepartment-in-chargeProcedure
Staff medical claims related to work injuriesOffice of Human ResourcesWork Injury Compensation Claims
Student medical claimsUniversity Health CentreStudent Insurance Claims

Need help?

Support for AIMS

For technical issues or assistance, contact the AIMS support team. They will respond as soon as possible.

Email supportView FAQs
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