CRM and Business Intelligence Manager

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Company: PwC
Location: Singapore
Industry: Business Development
Job Description:

We now have an opportunity for an exceptional candidate to join our Business Development (BD) team. You will manage a small team who is responsible for our Client Relationship Management (CRM) and Business Intelligence (BI) tools that support strong client relationships and the business units’ go-to-market activities.

- Drive the optimisation of the firm’s CRM and BI tools to provide insights to increase sales
- Manage the ongoing maintenance of the system; regulate change request and lead in system enhancements
- Provide guidance on usage and promote effective use of the respective tools by conducting training and sharing best practices
- Manage data quality assurance activities and work with key stakeholders to ensure data are up to date and relevant to the business
- Create analytics around client and opportunity data to help drive business opportunities
- Ability to enhance the rigour of sales management through use of data tools and reporting
- Support the development of dashboards that caters to end user requirements
- Manage mailings lists for client events and marketing campaigns

- A minimum of 6 years of relevant experience preferably in the services industry
- Past CRM or other database implementation experience
- Knowledge of Salesforce, LinkedIn or B2B activities is a plus
- Proven project management and resource management skills
- Mature and able to manage numerous stakeholders across various levels
- Highly proficient in manipulating data and have strong analytical skills
- Meticulous, self-motivated and able to follow through and complete tasks on tight deadlines, including the flexibility to adjust and react to changing priorities
- Good written and verbal communication skills
- A good degree in any discipline

Job Type: Perm
Salary range: not specified  

Email:Please login to see the contact email.
Tel: not specified

Application instructions:

Interested applicants please apply to the PwC career portal:

Posted by: GANO Admin
Date approved: August 28, 2017
Validity time: From August 28, 2017 To October 1, 2017

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