Chatbot Development Begins with Me (Synchronous e-learning)

School of Continuing and Lifelong Education (SCALE)

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This 1-day programme will enable participants to build a basic Chatbot with no programming requirement. It is designed for organisations wanting to build and launch a Chatbot service on their web or as a mobile service.

Who Should Attend

- Software Engineers; - Programmers; - Business Analysts; - Data Analysts; - Frontline Staff; - Customer Service Officers

Entry Requirements

Due to the nature of skills required, we recommend that organisations send a minimum team of two participants:

  • One person from the line of business/operations, e.g. Customer Service Officer, to learn how to build the Chatbot knowledge base. No programming knowledge is required. Basic use of MS Office application like Word or Excel is required;
  • One person from IT to learn how to deploy or integrate the Chatbot into the organisation. Familiarity with Javascript is required. Some experience with Microsoft Azure preferred but not required.

Class Schedule

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Tutorial Schedule

Same Day as Lecture

Lesson Delivery

a) e- Learning: 6 hours b) Assessment: 1 hour

Full Fees (before GST)


Nett Fees payable after SSG Funding

International Participant Singapore Citizen 39 years old or younger Singapore Citizen 40 years or older eligible for MCES Singaporean PRs Enhanced Training Support for SMEs
Full Programme Fee S$850.00 S$850.00 S$850.00 S$850.00 S$850.00
SSG Funding *
Eligible for Claim Period 1 Jul 2021 to 30 June 2024
- (S$595.00) (S$595.00) (S$595.00) (S$595.00)
Nett Programme Fee S$850.00 S$255.00 S$255.00 S$255.00 S$255.00
7% GST on Nett Programme Fee S$59.50 S$17.85 S$17.85 S$17.85 S$17.85
Total Nett Programme Fee Payable, Incl. GST S$909.50 S$272.85 S$272.85 S$272.85 S$272.85
Less Additional Funding if Eligible Under Various Scheme - - (S$170.00) - (S$170.00)
Total Nett Programme Fee, Incl. GST, after additional funding from the various funding schemes S$909.50 S$272.85 S$102.85 S$272.85 S$102.85

* : Learners must fulfill at least 75% attendance and pass all assessment components, to be eligible for SSG funding.

SLE-CDBWM (TGS-2020501972)

Funding Type
SSG Funding

Short Course


Graded only

Area of Interest
AI & Machine Learning