Customer Insights begins with me

TGS-2020513885

Faculty of Science (FOS)

Register now
Less than 1K Views

Objectives

At the end of the programme, you will be able to:- Understand how to Leverage the power of Data Analytics, and understand customers’ preferences and buying patterns;- Understand how to conduct user research and synthesize data from multiple sources in order to discover unmet needs and develop ideas;- Understand how to use cost-effective small scale experiments to fine tune customer focus.



Who Should Attend

Professionals and Managers who make strategic decisions on customer relationship management.




Entry Requirements

Nil




Class Schedule

Please click here



Tutorial Schedule

Same Day as Lecture




Lesson Delivery

a) Facilitated Learning: 5.5 hours b) Assessment: 1.5 hours




Full Fees (before GST)

S$950.00




Nett Fees payable after SSG Funding



International Participant Singapore Citizen 39 years old or younger Singapore Citizen 40 years or older eligible for MCES Singaporean PRs Enhanced Training Support for SMEs
Full Programme Fee S$950.00 S$950.00 S$950.00 S$950.00 S$950.00
SSG Funding *
Eligible for Claim Period 1 Jul 2021 to 30 June 2024
- S$665.00 S$665.00 S$665.00 S$665.00
Nett Programme Fee S$950.00 S$285.00 S$285.00 S$285.00 S$285.00
9% GST on Nett Programme Fee S$85.50 S$25.65 S$25.65 S$25.65 S$25.65
Total Nett Programme Fee Payable, Incl. GST S$1035.50 S$310.65 S$310.65 S$310.65 S$310.65
Less Additional Funding if Eligible Under Various Scheme - - S$190.00 - S$190.00
Total Nett Programme Fee, Incl. GST, after additional funding from the various funding schemes S$1035.50 S$310.65 S$120.65 S$310.65 S$120.65
*   Learners must pass all assessment components to be eligible for SSG funding.
** Please note that all external funding for courses is limited in duration and subject to availability.

*** Please note that the mode of delivery is subject to change in light of the COVID-19 situation. Courses marked ‘online’ may have compulsory face-to-face sessions such as laboratory or hands-on components and details should be sought from the schools or departments before learners register for them.

Upcoming Course Dates
16/04/2024

Delivery Mode**
Face-to-Face

Course Code
FOS-CIBWM

Funding Type
SSG Funding
Eligible for SkillsFuture Credit (SFC)
Alumni eVoucher (L3)
Alumni eVoucher (R&G)

Type
Short Course

Stacks/ Bundles to
NA

Audit/Graded
Nil

Area of Interest
Data Analytics