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Objectives

Learning outcomes: Course participants are expected to be able to apply the following skills in virtual workplace interactions: 1. active and reflective listening skills 2. assertive communication skills 3. conflict/negotiation skills 4. giving and receiving feedback

Who Should Attend

Managerial, supervisory, operational

Entry Requirements

Diploma

Class Schedule

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Lesson Delivery

a) Facilitated Learning - 6 hours; b) Assessment - 0.5 hours. c) e-learning- 3.5hours

Full Fees (before GST)

S$1360.00

Nett Fees payable after SkillsFuture Funding

	International Participant	Singapore Citizen 39 years old or younger	Singapore Citizen 40 years or older eligible for MCES	Singaporean PRs	Enhanced Training Support for SMEs
Full Programme Fee	S$1360.00	S$1360.00	S$1360.00	S$1360.00	S$1360.00
SkillsFuture Funding Eligible for Claim Period (19 Oct 2017 to 31 Mar 2021)	-	(S$952.00)	(S$952.00)	(S$952.00)	(S$952.00)
Nett Programme Fee	S$1360.00	S$408.00	S$408.00	S$408.00	S$408.00
7% GST on Nett Programme Fee	S$95.20	S$28.56	S$28.56	S$28.56	S$28.56
Total Nett Programme Fee Payable, Incl. GST	S$1455.20	S$436.56	S$436.56	S$436.56	S$436.56
Less Additional Funding if Eligible Under Various Scheme	-	-	(S$272.00)	-	(S$272.00)
Total Nett Programme Fee, Incl. GST, after additional funding from the various funding schemes	S$1455.20	S$436.56	S$164.56	S$436.56	S$164.56