Operations and Technology Management


Code DAO2703
Funding Type SSG Funded
Stackable To An Academic Qualification? Yes
Name of Full Academic Qualification BBA; BBA (Accountancy)
Category Business & Management
Audit/Graded Graded only
MC 4
Final Exam Yes


The course will build around the foundational topics of operations, including a process view of organizations. It will cover topics such as product (or service) technology, process analysis, quality management and the role of technology in process control in both manufacturing and service organizations. Participants will learn about: 1) How to map and analyse processes in an organization, spanning different departments and taking a cross-functional perspective; 2) Creating efficient and cost-effective companies in both manufacturing and service industries through business process transformation and the use of technology; 3) Creating a sustainable and long-term operations strategy; 4) The use of technology to potentially transform the organization and business models.

Who Should Attend

- Director (Operations); - Senior Managers; - Operations Managers; - Operations Executives; - Customer Service Managers

Entry Requirements

Polytechnic Diploma/GCE ‘A’ Level Holder with some operations knowledge

Class Schedule

Wed 10:00AM-12:00PM

Lesson Delivery

a) Facilitated Learning - 39 hrs; b) Project - 39 hrs; c) Assessment - 4 hrs.

Full Fees (before GST)


Fees and Fundings

International Participant Singapore Citizen 39 years old or younger Singapore Citizen 40 years or older eligible for MCES Singaporean PRs Enhanced Training Support for SMEs
Full Programme Fee S$4200.00 S$4200.00 S$4200.00 S$4200.00 S$4200.00
SkillsFuture Funding Eligible for Claim Period (19 Oct 2017 to 30 Sep 2020) - (S$2940.00) (S$2940.00) (S$2940.00) (S$2940.00)
Nett Programme Fee S$4200.00 S$1260.00 S$1260.00 S$1260.00 S$1260.00
7% GST on Nett Programme Fee S$294.00 S$88.20 S$88.20 S$88.20 S$88.20
Total Nett Programme Fee Payable, Incl. GST S$4494.00 S$1348.20 S$1348.20 S$1348.20 S$1348.20
Less Additional Funding if Eligible Under Various Scheme - - (S$840.00) - (S$840.00)
Total Nett Programme Fee, Incl. GST, after additional funding from the various funding schemes S$4494.00 S$1348.20 S$508.20 S$1348.20 S$508.20

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