This course aims to enable executives to develop an awareness and understanding of the role of individual, management styles, and reward systems in creating a work environment which makes employees challenging to work with. At the end of the course, participants will be equipped with a toolkit of strategies to management and motivate difficult employees.
Who Should Attend
- Team Leaders;
- Employees in supervisory roles;
- Mid-level Managers
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a) Facilitated Learning: 13 hours;
b) Assessment: 1 hour.